Your whole pharmacy,
easy to manage.
Sales, insurance claims, prescriptions, stock and cash in one place. Qonta prepares each insurance claim at the counter and shows you which insurer has not paid you yet.
RRA EBM receipts
Issued as you sell, when you use EBM
IFRS for SMEs
Standard financial reports
Unlimited users
One price for the whole team
Mobile Money
Paid in RWF, by MoMo or bank
Problems pharmacies face
Many patients, but little money in the account.
In December 2025, private health facilities in Rwanda said some private insurers take 3 to 7 months to pay. While they wait, they use bank overdrafts, and nobody pays them back the interest. The patient pays a small part. The insurer pays the rest only when the claim is complete and followed up.
Sources: Rwanda Private Medical Facilities Association, in KT Press, 19 December 2025. Rwanda Health Insurers Association, in The New Times, 30 June 2026. Ministry of Health, National Pharmaceutical Pricing Policy, 2020.
Private insurers pay late
At the end of each month Qonta prepares one claim for each private insurer, as PDF and Excel. You see what each one owes you and how old it is: sent, paid, partly paid, or late after 60 days.
Claims are refused for missing details
Insurers say most problems come from missing or wrong information. Qonta records the member number, the insurance class and the prescription during the sale, so the claim is complete.
Insurer prices are too low
Insurers do not update their prices when your buying prices go up. Qonta shows what each medicine cost you, next to its selling price.
Your licence is at risk
Qonta does not allow a prescription medicine to be sold without the prescription number or the RSSB e-prescription reference, the doctor, the health facility and the date. Your prescription register is always ready for inspection.
At the counter
The claim is ready before the patient leaves.
Choose the insurer and the class, then add the member number and the prescription. The patient pays their part. The rest is recorded as money the insurer owes you.
Gallant Pharmacy
| Medicine | Sold by | Qty | Amount |
|---|---|---|---|
| Amoxicillin 500 mgRx | Strip of 10 | 2 | 3,600 |
| Paracetamol 500 mg | Box of 100 | 1 | 4,500 |
| Cetirizine 10 mg | Tablet | 10 | 1,500 |
| ORS sachet | Sachet | 4 | 2,000 |
Patient
Claudine Mukamana
Insurance · member 1048 2291
RSSB (RAMA), pays 85%
Prescription
RX-2291 · Dr. Uwase, CHUK
Built for the counter and the office
Following the rules becomes easy.
A pharmacist said: “If you refuse, the client will go to another pharmacy.” Qonta helps your team follow the rules without making patients wait.
A pharmacist, in a 2022 survey of 235 pharmacists in Rwanda (Nsengimana et al., 2023).
Insurance claims
Know what every insurer owes you.
RSSB, MMI, Mutuelle and private insurers are set up with their rates. RSSB claims go through Kwivuza as they do today; Qonta keeps track of what you submitted and matches what RSSB pays. Each private insurer gets one claim a month, followed until it is paid.
Claims
Owed 2,912,400 RWF
Medicines that expire first are sold first.
Each delivery keeps its batch and expiry date. Qonta warns you before medicines expire.
Prescription register
Ready for inspection.
A prescription medicine cannot be sold without the prescription number or the RSSB e-prescription reference, the doctor, the health facility and the date. Download the register for any month.
Units
Sell by box, strip or tablet.
Each medicine has a price for each unit. Stock is counted in tablets, so when you sell a strip, the right number of tablets is removed.
Amoxicillin 500 mg
Shifts and cash
Every shift ends with a cash count.
At the end of the shift the cash is counted and given to the Accountant, who confirms it. The end of day report is sent on WhatsApp.
Handed to the Accountant, confirmed
Who does what
Each person does their job. You see everything.
Management
Sees all the numbers, sets prices and insurers, approves purchases.
Accountant
Sends claims, records insurer payments, confirms the cash of each shift.
Stores
Receives medicines with batch and expiry date, counts stock. Does not see prices.
Pharmacist
Sells at the counter with insurance and prescriptions, closes the shift.
Sales
Sends invoices to clinics and companies that buy on credit.
Reports
Show your bank what insurers owe you.
To renew an overdraft, the bank wants to see how much insurers owe you and how fast they pay. Qonta gives you insurance claims, unpaid invoices and financial reports to IFRS for SMEs, as PDF or Excel.
How you start
We set it up with you.
1
We visit your pharmacy
We show you Qonta with your own medicines and insurers, together with the staff who will use it.
2
We enter your data
Your medicines with units and barcodes, your insurers and their rates, and your stock with expiry dates.
3
Your team starts working
Each person uses Qonta on the web or on the phone, from the first sale.
Pharmacy is on Growth, from 29,500 RWF a month
Get paid for every sale you made.
Growth also has everything in Professional: purchase orders, approvals, payroll and fixed assets.